Returns & Exchanges

At Eveline Cosmetics, your satisfaction is our priority, which is why we offer a 30-day return policy for unused and unopened beauty products in their original packaging. We strive to ensure every customer finds their perfect skincare or makeup match with confidence and ease.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the specific items you wish to return to receive a Return Authorization.

• 2.
  Secure Packaging

  Carefully pack the unopened products in their original box to prevent damage during transit, ensuring all protective seals remain intact.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.